Red Door

What people say about us

British Heart Foundation Shop

Red Door has delivered 1:1 coaching sessions for a number of our senior managers. The feedback has been really positive with the individuals really being able to reflect on how they operate and challenge themselves to work differently to deliver results. The Red Door coaches are professional and business minded. They really made the effort to understand our business before embarking on the project. I would be very pleased to recommend them to other organisations.

Linda Fenn
Training & Development Manager
British Heart Foundation Shop


South Gloucestershire Council

"I would like to take this opportunity to thank you for the work you have been doing with us, in developing business associations/chambers of commerce in town centres throughout South Gloucestershire.

As you are aware the project is proving to be very successful and this, I believe is due in no small part to, the effort and work you and Tracy have put into the facilitation of meetings with local businesses in the early stages of the project.

I look forward to a long and continued working relationship with Red Door Training."

George Kousouros
Director of Community Services
South Gloucestershire Council


The Edge Health and Beauty

"Having now experienced two training days with Red Door I would recommend it to anyone looking to strengthen their Business. Tracy and Linda understood my training and development needs and provided my staff with a fun, motivating day which included all the business and personal development areas I wanted them to work upon. Red Door designed an innovative Customer Journey which gave everyone an opportunity to contribute their ideas about Customer Service and was brilliantly delivered to incorporate all learning styles.

The impact of the training was quickly evident in increased product sales and repeat bookings."

Penny Ling
Salon Owner
The Edge Health and Beauty


Universal Balancing

"Tracy from Red Door Coaching & Training provided a bespoke service which enabled training to be delivered to suit our business needs and my learning style. The training was spaced over a few months so that I could have time to learn, reflect, put in to action and go back with any questions before our next session. I was also able to email to Tracy any queries, so that she could provide suggestions and recommendations before our next meeting. I thoroughly enjoyed the training and had fun whilst learning. I would have no hesitation in recommending Red Door Coaching & Training."

Julie Packham
HR Administrator
Universal Balancing


University of Exeter

"Red Door Training worked with us to develop a strategic plan for our large and diverse service. They listened astutely to our complex needs and were flexible to our ever changing needs. At every stage we felt confident of meeting our goal.

A key factor in developing the strategy was to gain buy-in and input from staff throughout the process, at all times the team at Red Door used their knowledge and experience to draw the very best from our employees. Brilliant from beginning to end, look forward to working with you again in the near future."

Matt Davey
Planning and Resources Manager
Academic Services
University of Exeter


Southern Brooks

"Strong and flexible facilitation skills by Linda at Red Door to support a new team in a change environment have enabled us to build a focussed long term strategy to exceed our customers expectations.

Ongoing coaching by Linda of all the team members is seeking to ensure that we meet our aspirational goal individually and as a team.

This provision of both the facilitation and coaching has provided a motivation to succeed within the team that may have taken far longer to build without this support."

Ann Symonds
Southern Brooks Community Partnership

Jekka's Herb Farm

We spent a thought-provoking and most productive facilitation day with Linda and Tracy, which enabled us to talk through and consolidate our ideas, identifying which ones were the most important to fulfil our requirements, and how we could achieve them. We ended the day with a firm plan and attainable goals. Their professional, friendly and fresh approach leaves us with no hesitation in recommending Red Door to other businesses needing help to find a practicable way forward.

Vicki Young
PA/Marketing Manager
Jekka’s Herb Farm


Oliff Associates

"A refreshingly different approach designed to fit our specific needs. The (facilitation) process led us from a state of some confusion, as to what and how we could achieve our objectives, through to a clear and achievable plan. "

Jan Oliff
Oliff Associates


Brickhampton Golf Complex

"We were delighted with the upselling/cross selling training delivered by Red Door. The Bar Challenge is now on its second "challenge" and staff are enthused in selling pink fizz, mince pies and mulled wine! You gave us all a lot to think about and we are going to make sure that the suggestions are put into action.

Thanks for your help and for making the session relevant and enjoyable. It was really valuable for me to come in at the end of the session to here from the staff directly what you had been discussing and what they needed from the management team to be able to improve on what and how we sell.

Thanks for everything and I hope that we get to work with you again in the not too distant future."

Natalie Dyke
Brickhampton Golf Complex


University of Exeter

"We worked with Red Door on a team and vision building event at an early stage in our senior management team's formation. Red Door's warmth made everyone quickly comfortable to participate and their professionalism throughout got the best of us all. We concluded the day with a better sense of how to work together effectively and a more purposeful direction. Ideal intervention in a new team's journey that has given us substance and spirit to go forward together."

Dr Jessica Gardner
Acting Assistant Director (Library & Research Support)
Academic Services
University Library
University of Exeter


Marks and Spencer plc

"I had the pleasure of getting to know Linda and Tracy when I was seeking training support for our expanding International business. I had a number of programmes that needed to be delivered to overseas accounts and was looking for experienced training managers who would be able to deliver not only effective training but also adapt quickly to the cultural nuances of each country.

Linda and Tracy proved to be a huge asset to me, they were very low maintenance, wonderfully self sufficient and resourceful. I knew that I could send them anywhere in the World and the job would be done to the highest possible standard. The evaluations from course delegates were consistently high with most commenting on their professionalism and knowledge but also the fact that they brought fun into the training environment. In addition they were very sensitive to changing requirements driven by culture and I was always confident that they would respond and adapt as necessary.

I would certainly have no hesitation in recommending this training partnership to any organisation"

Carole Ohl
International HR & Learning Manager
Marks and Spencer plc


Morgan Sindall

"Red Door Coaching and Training were recommended to me by a colleague who said it would be good to give them a try. I was stuck in my and could not see a way forward. Tracy was such a lovely person with whom I enjoyed having our meet/telephone conversations. We had our initial meeting in person where we discussed my frustrations and how I could move my career/life on. Through discussion I came to realise what changes I could make. Although I knew what I needed to do, it was useful to bounce ideas off someone completely independent of work or home life just to get a fresh perspective. We agreed realistic goals to work towards for career and life style changes and reviewed these at each session. With Tracy's help it didn't seem such a daunting task and I'm now in the mind set of being able to complete this on my own. I would recommend this service to all my work friends/colleagues."

Iain Knight
Business Systems Manager
Morgan Sindall

Copyright © 2010 Red Door Coaching and Training Ltd.