Sam Wells

Retail Director, Hobbs House Bakery

Linda and Tracy delivered a really enjoyable and informative programme across our 4 shops and sales order office. They were very professional in their approach and the sessions were well planned and aimed at a level that meant everyone got involved, and the ideas for improving our service were really flowing.

We wanted to strengthen areas where we felt we were weak whilst building on our stronger practises, and again the Red Door ladies identified those needs very quickly, and with the teams being trained, worked with them to give us a new standard which we all feel comfortable with, and will ultimately give all of our customers a more enjoyable shopping experience.